(21/100) Navigating Business Communication
Listening Questions
Answer all questions based on the audio content
1.
What was the main purpose of Alice's phone call?
2.
How did Alice start the conversation?
3.
What concern did Mr. Thompson raise during the call?
4.
What was Alice's response to Mr. Thompson's concerns?
5.
Which of the following best describes the tone of Alice during the conversation?
6.
What did Alice seek from Mr. Thompson during their conversation?
7.
What was the outcome of the conversation?
8.
What key skills does the conversation highlight as important in business communication?