(21/100) Navigating Phone Conversations in Business

Listening Questions
Answer all questions based on the audio content
1.

What was the main purpose of the conference call?

2.

Who raised concerns about budget overruns?

3.

What did Mark suggest during the meeting?

4.

What does the term 'non-verbal cues' refer to?

5.

Which project was the focus of the phone conversation?

6.

What aspect of communication did Sarah highlight as important?

7.

Why is effective telephone communication emphasized in the text?

8.

What type of tool was proposed to improve efficiency?